JOB: Receptionist

LSD177 – Receptionist | £11.55 per hour | 18.75 hours per week | Fixed term contract until March 2025 | West Bromwich

We are looking to appoint a receptionist at our YMCA Western Gateway site, you will be responsible for providing excellent customer support while ensuring the smooth operation of all key tasks relating to front of house reception.
You will support with conference hires along with signposting customers and dealing with queries relating to internal and external organisations. Outstanding organisation skills, communication and interpersonal skills are essential.

You will support the Senior Customer Support and Conference Officer to achieve Western Gateway’s key priorities, and therefore, experience in sales, accurate record keeping and data entry are vital to the role.

Benefits
Apart from a competitive salary and the opportunity to work for a company that is passionate about giving back to the community, the successful applicant will also receive:
• 24/7 Confidential Employee Assistance Programme (EAP)
• Wellbeing Support
• Cycle to work scheme
• Access to our IMHR Plus online portal, offering discounts at major brands and retailers
• Annual leave increase based on length of service
• SimplyHealth cash plan e.g. dental care, physiotherapy, diagnostic consultation, tests, scans and more
• Heavily discounted: childcare at our YMCA nurseries, YGym membership, and Coffee at the Clock purchases
• Life Assurance scheme
• Additional annual leave day for your birthday month, after 1 year service

It is a requirement that the successful applicant will complete a DBS check before taking up the role.

Closing Date:
Monday 4th March 2024

Equality, Diversity and Inclusion Statement
We are an equal opportunity employer committed to a diverse and inclusive workforce. Therefore, we encourage and support the recruitment, retention and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.

YMCA BCG is a trauma-informed organisation; we recognise and understand the widespread impact of trauma on individuals to shape policies, practices, and culture. We are sensitive and responsive to the needs of those who have endured trauma to prevent its recurrence among clients and staff.

https://www.ymcabc.org.uk/jobs/receptionist-west-bromwich/