JOB – UCB Telephone Support Officer
UCB is looking to appoint a Telephone Support Officer to work as part of our well established and professional Supporter Care Team.
There is also a part time role available
This is on a fixed term for 12 months, with the possibility of extending.
If you enjoy the variety of a wide-ranging job role and can quickly adapt to the diversity of functions while offering a willing smile, professional service and calm composure then this may be the role for you.
The ideal candidate will have excellent interpersonal skills, be a gifted communicator both face to face and on the telephone and have a passion for responding to the needs of our customers, both internal and external.
The successful candidate will be computer literate with the ability to read and digest information accurately, have a keen eye for detail, have good organisational and administrations skills, together with a positive can do attitude and the ability to prioritise a diverse and demanding but enjoyable role.
This position will be based at our Operations Centre, Westport Road, Burslem, Stoke on Trent ST6 4JF Closing date for applications: – Monday 18th December 2023 On-site Interviews: Tuesday 9th January 2024
Salary: £21,250 p.a. plus staff benefits.
UCB’s staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%
For an application form and job description please visit www.ucb.co.uk/vacancies
Don’t forget to visit our privacy page on www.ucb.co.uk/privacy UCB is a Christian Charity. Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy
Related posts
JOB: Finance Manager – Excel Church - Location: Excel Church, Bilston Hours: 18.75 hours per week (2.5 days) Salary: £32,175 – £37,698 (pro-rata) Reporting to: Associate Pastor: Operations Excel Church, part of the Assemblies of God, is a vibrant Christian community serving a diverse congregation and actively engaging in local outreach through Bilston People’s Centre. We seek a meticulous and dedicated Finance […]
JOB: Graphic Designer – easy read - Building Bridges Training is an independent social enterprise based in the Black Country, which makes a difference to the lives of people with a learning disability through co-delivering training, easy read and research. Due to increasing demand for our easy read services we are looking to expand our team and recruit an additional graphic designer. […] JOB: Head of Supporter Care - This is a key role within the Operations Department reporting directly to the Operations Director and working closely with Finance and Communications (our fundraising and marketing function). Supporter Care aims to deliver exceptional service to our supporters in terms of administering donations and postal logistics, and via our call-centre. Therefore, a key focus will be […]