Job Vacancy: Telephone Support Officer

UCB is looking to appoint a Telephone Support Officer to work as part of our well established and professional Supporter Care Team.

If you enjoy the variety of a wide-ranging job role and can quickly adapt to the diversity of functions while offering a willing smile, professional service and calm composure then this may be the role for you.

The ideal candidate will have excellent interpersonal skills, be a gifted communicator both face to face and on the telephone and have a passion for responding to the needs of our customers, both internal and external. The successful candidate will be computer literate with the ability to read and digest information accurately, have a keen eye for detail, have good organisational and administrations skills, together with a positive can do attitude and the ability to prioritise a diverse and demanding but enjoyable role.

This position will be based at our Operations Centre, Westport Road, Burslem, Stoke on Trent ST6 4JF.

For the job description and to apply, visit our website.

Closing date for applications: Friday 4th March 2022 – noon
Initial Zoom Interviews: Tuesday 22nd March 2022
On-site Interviews: Wednesday 30th March 2022

Salary: £18,820 p.a. plus staff benefits