JOB – UCB Telephone Support Officer
UCB is looking to appoint a Telephone Support Officer to work as part of our well established and professional Supporter Care Team.
There is also a part time role available
This is on a fixed term for 12 months, with the possibility of extending.
If you enjoy the variety of a wide-ranging job role and can quickly adapt to the diversity of functions while offering a willing smile, professional service and calm composure then this may be the role for you.
The ideal candidate will have excellent interpersonal skills, be a gifted communicator both face to face and on the telephone and have a passion for responding to the needs of our customers, both internal and external.
The successful candidate will be computer literate with the ability to read and digest information accurately, have a keen eye for detail, have good organisational and administrations skills, together with a positive can do attitude and the ability to prioritise a diverse and demanding but enjoyable role.
This position will be based at our Operations Centre, Westport Road, Burslem, Stoke on Trent ST6 4JF Closing date for applications: – Monday 18th December 2023 On-site Interviews: Tuesday 9th January 2024
Salary: £21,250 p.a. plus staff benefits.
UCB’s staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%
For an application form and job description please visit www.ucb.co.uk/vacancies
Don’t forget to visit our privacy page on www.ucb.co.uk/privacy UCB is a Christian Charity. Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy
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